Privacy Policy

Your acknowledgment of this privacy policy

By using or accessing our Site in any manner, you acknowledge that you accept the practices and policies described in this Privacy Policy, and you consent to our collection, use, and disclosure of your information as described herein.

Information that we collect

Personal Information

“Personal Information” means any information that identifies or can reasonably be linked to an identifiable individual. When you submit a form on our Site (including the intake or contact form), we may collect:

• Identifiers: name, email address, phone number, company name
• Professional information: job title, project description
• Commercial information: products or services you have inquired about

Automatically Collected Data

When you visit the Site, we and our service providers may automatically collect certain data about your device and usage:

• Device/IP Data: IP address, browser type, operating system, device identifiers
• Web Analytics: pages visited, time on page, links clicked, and referring page
• Mobile Device Data: if you access the Site through a mobile device, we may collect device type, mobile operating system, unique device identifiers, and mobile network information

Categories of sources of personal information

We collect Personal Information from the following categories of sources:

Directly from You

• When you complete the intake or contact form on our Site
• When you send us an email or otherwise contact us directly

Automatically from Your Device

• When you use our Site, through Cookies and similar technologies (as described in the Cookies section below)

Third Parties

• Analytics providers (such as Google Analytics) that help us understand how visitors use the Site

Cookies and tracking technologies

Our Site uses cookies and similar technologies (collectively, “Cookies”) to operate and improve the Site and to understand how visitors use it. Cookies are small text files placed on your device when you visit the Site.

Types of Cookies We Use

• Essential Cookies: Required for basic Site functionality. Disabling these may affect your ability to use certain features.
• Functional Cookies: Used to remember your preferences and settings.
• Performance / Analytical Cookies: We use Google Analytics to understand how visitors interact with our Site, including pages viewed, time spent, and referring sources. Google’s use of this data is subject to the Google Analytics Terms of Use (https://marketingplatform.google.com/about/analytics/terms/us/) and Google Privacy Policy (https://policies.google.com/privacy). You may opt out of Google Analytics tracking at https://tools.google.com/dlpage/gaoptout/.

Upon your first visit to our Site, you may be presented with a cookie banner to manage your preferences. Most browsers also allow you to refuse or delete Cookies. Declining Cookies may limit certain Site functionality.

Please note that our Site does not currently respond to “Do Not Track” browser signals.

How we use your personal information

The primary purposes for which we use Personal Information are:

• Quote Generation and Inquiry Response: Responding to your inquiries; generating and providing custom quotes, design proposals, and pricing information for our supply and distribution services
• Communication: Contacting you about your enquiry, order status, delivery updates, and other matters related to your dealings with us.
• Order Processing and Customer Support: Processing, fulfilling, and managing orders and purchase orders; maintaining records of your project and purchase history; providing customer support, including for design review, order tracking, and post-delivery inquiries
• Site Management and Operations: Operating and managing the Site; troubleshooting technical issues; testing and improving Site content and functionality; conducting statistical and other analysis; customizing the Site experience based on user preferences
• Analytics: Performing analytics to understand user preferences, Site usage patterns, and the performance of our content and communications; measuring and improving our digital presence
• Marketing and Promotional Content: Sending marketing and promotional communications about our services, case studies, new capabilities, and company updates, where you have opted in or where otherwise permitted by applicable law
• Research and Development: Conducting research and development to improve our services, internal processes, and supply and distribution capabilities
• Surveys and Feedback: Administering surveys and requesting feedback about our services, Site, and customer experience
• Security and Fraud Prevention: Protecting the security and integrity of the Site and our systems; detecting, investigating, and preventing fraudulent transactions, security incidents, and other prohibited or illegal activities
• Business Purposes: Facilitating transactions; informing our business strategies; evaluating and pursuing potential business transactions, investments, and partnerships; seeking legal, financial, and other professional advice; and operating the Site
• Compliance and Legal: Protecting our legal rights and interests and those of third parties; complying with applicable law, regulation, court orders, and other legal processes; responding to legal requests; and fulfilling our legal obligations

We will not use your Personal Information for materially different, unrelated, or incompatible purposes without first providing you notice or, where required, obtaining your consent.

How we share your personal information

We do not sell your Personal Information to third parties.

We may share your Personal Information with the following categories of recipients:

• Service Providers: Third parties that process information on our behalf for our internal business operations, including: hosting, technology, and communications providers; security and fraud prevention consultants; analytics providers regarding web traffic and Site usage; marketing, advertising, and events vendors; customer support vendors; payment processors; and shipping and logistics providers
• Subsidiaries, Affiliates, and Business Partners: Our subsidiaries, affiliates, and business partners, including in connection with joint ventures or co-branded offerings
• Professional Advisors and Auditors: Our legal advisers, accountants, auditors and other professional advisers; and third parties engaged to evaluate or review our business
• Funding Partners and Financing Sources: Banks, investors, and other financing sources in connection with our business operations and capital activities
• Analytics and Advertising Partners: Third parties that help us understand how users engage with the Site and, where applicable, to serve interest-based or targeted advertising
• Business Transfers: All Personal Information that we collect may be transferred to a third party in connection with a merger, acquisition, bankruptcy, or other transaction in which that third party assumes control of our business (in whole or in part)
• Legal Compliance: Government agencies or law enforcement where required or permitted by applicable law, regulation, court order, subpoena, or other legal process; and in connection with enforcing our legal rights, preventing fraud or illegal activity, or protecting the rights, property, or safety of Deepa Traders, our customers, or the public

We will not share your phone number with third parties or affiliates for their own marketing or promotional purposes. We may share your phone number with service providers who assist us in communicating with you, solely as necessary to perform services on our behalf.

We will not share your Personal Information with third parties for purposes materially different from those described above without first providing you notice or, where required, obtaining your consent.

Aggregated and de-identified data

We may create aggregated, de-identified, or anonymized data from the Personal Information we collect by removing information that makes the data personally identifiable to a particular individual. We may use and disclose such aggregated, de-identified, or anonymized data for our lawful business purposes, including to analyze and improve the Site and our services, and to promote our business. We will not attempt to re-identify any such data.

Retention of your personal information

We retain Personal Information for as long as necessary to fulfill the purpose for which it was collected, to resolve disputes, comply with our legal obligations, or as otherwise required by applicable law. When Personal Information is no longer needed, we delete or anonymize it.

Security

We maintain reasonable technical, physical, and administrative security measures designed to protect Personal Information from unauthorized access, use, alteration, or disclosure. Access to Personal Information is limited to authorized personnel with a need to know. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Links to other websites

Our Site may contain links to third-party websites not operated by Deepa Traders. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any sites you visit.

Children

Our Site is not directed to children. Under the Digital Personal Data Protection Act, 2023, a child is anyone under 18 years of age. We do not knowingly collect the personal data of a child without verifiable consent from a parent or lawful guardian, and we do not undertake tracking, behavioural monitoring or targeted advertising directed at children. If you believe a child has provided personal data to us, please contact us and we will delete it promptly.

Your rights under Indian law

We operate in India and handle your personal data in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and the rules made under them. As a Data Principal you have the following rights:

• Right to access: you may ask for a summary of the personal data we hold about you and how we process it, and the identities of any other parties with whom it has been shared.
• Right to correction and erasure: you may ask us to correct inaccurate or misleading data, complete incomplete data, update it, or erase data we no longer need for the purpose it was collected.
• Right to grievance redressal: you may raise a grievance with us about how we handle your data. We will respond within the period prescribed under the Act.
• Right to nominate: you may nominate another individual to exercise these rights on your behalf in the event of your death or incapacity.
• Right to withdraw consent: where we rely on your consent, you may withdraw it at any time. Withdrawal does not affect processing carried out before it.

We do not sell your personal data. To exercise any of these rights, or to raise a grievance, contact us using the details below. We may need to verify your identity before we act on a request.

Marketing OPT-OUT

If you wish to opt out of receiving marketing communications from us, you may do so by following the unsubscribe instructions contained in any marketing email we send you, or by contacting us directly at the information below.

Contact Us

If you have questions, comments, or concerns about this Privacy Policy, our data practices or to submit deletion requests, please contact us:

Deepa Traders

‍+1 098454 60080
‍098454 60080
‍Opposite MRPL Cargo Gate, Katipalla, Bala, Mangaluru 575030